ENSCI has a fully supported Help Center at IPAC.  To request help, send email to ensci-support *AT* ipac.caltech.edu (replace "*AT*" with the appropriate symbol). Before submitting a ticket, check the list of Frequently Asked General Questions, as well as the list of Frequently Asked Technical Questions. 

Euclid NASA Science Center (ENSCI) has established a Help Center to assist U.S. Scientists in preparing to work with Euclid data.